Privacy Policy
Last updated: 13/04/26
1. Who We Are
Memra is a software platform providing project record and collaboration tools.
For the purposes of UK GDPR, Memra is the data controller of your personal data.
Contact: hello@memra.co.uk
2. What Data We Collect
We may collect and process:
Account Data
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Name
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Email address
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Login details
User Content
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Project records, entries, and related information you input
Usage Data
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Basic interaction data (e.g. feature usage, performance data)
3. How We Use Your Data
We use your data to:
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provide and operate the platform
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manage your account
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improve performance and usability
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provide support
4. Lawful Basis for Processing
We process personal data under the following lawful bases:
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Contract – to provide the service you have signed up for
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Legitimate interests – to improve and maintain the platform
5. Data Sharing
We do not sell your data.
We may share data with:
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hosting and infrastructure providers
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payment processors
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service providers necessary to operate the platform
We may also disclose data where required by law.
6. AI Features
Where AI features are used:
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your data may be processed to generate summaries or search results
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your content is not used to train public AI models
7. Data Storage and Security
Your data is stored using secure third-party infrastructure.
We take reasonable technical and organisational measures to protect your data, but no system is completely secure.
8. Data Retention
We retain your data:
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while your account is active
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for a limited period after account closure where necessary for legal or operational reasons
9. Your Rights
Under UK GDPR, you have the right to:
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access your personal data
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request correction of inaccurate data
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request deletion of your data
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object to or restrict processing
To exercise these rights, contact: hello@memra.co.uk
10. Cookies
We use essential cookies to:
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maintain login sessions
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ensure the platform functions correctly
11. International Transfers
Where data is processed outside the UK, we ensure appropriate safeguards are in place.
12. Changes to This Policy
We may update this policy from time to time. Continued use of the service indicates acceptance.